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Frequently asked questions
Submit the booking form on tastepalma.com (http://tastepalma.com/book-us)with your date, location, estimated guest count, and event type. We’ll confirm availability and send next steps.
We recommend booking at least 1–2 weeks in advance. Peak weekends and summer dates fill quickly. Large events may require more notice.
Yes. Minimum quantities may apply depending on delivery location and service type. Details are provided during booking.
We offer delivery for bulk orders and full-service setup for events. Pickup options may be available depending on scheduling.
We currently serve The Greater Toronto Area, Niagara Falls & Ottawa. For larger bookings outside our core areas, contact us directly to discuss options.
Yes. Coconuts are stored and delivered chilled for optimal freshness and taste.
Palma coconuts are best enjoyed the same day they are delivered. If stored refrigerated, they should be consumed within 24 hours once opened.
Yes. For on-site service, trained staff can handle setup, opening coconuts, and guest service.
Yes. We offer custom branding options for corporate events, weddings, and hospitality partners.
Changes can be requested up to 48 hours before the event, or until before the logo printing process has started.
Cancellations made at least 3 days before the scheduled date are eligible for refund. Late cancellations may incur preparation costs. Especially if custom logos have already been printed on the coconuts.
Yes. We work with hospitality partners for ongoing supply. Contact us directly to discuss volume and scheduling.
Payment details are provided during booking. Larger events may require a deposit to secure the date.
Palma is naturally vegan, dairy-free, gluten-free, and contains no added sugar or preservatives. The only allergy restrictions is if one is allergic to coconuts.
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